Our promise to every buyer
Whether you buy one case or a truckload, these four commitments come with every order.
Authentic product
Everything we sell is genuine brand-name product sourced through established US distribution — never counterfeits, never diverted relabels.
Factory-sealed cases
Cases ship as the manufacturer packed them. We inspect every outbound case in our Sugar Land warehouse and pack it to survive the trip.
30-day replacement
If a case arrives damaged, short or wrong, send us a photo and we'll replace or refund it. Report damage within 48 hours of delivery; we stand behind every order for 30 days.
Price transparency
Every listing shows the case price, the number of units in the case and the price per unit. No membership fees, no minimums and no surprise charges at checkout.
Something not right? Start a claim, call 1-800-958-3633 or email support@aeriihome.com — Mon–Fri 9AM–6PM CT.